Help centre
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Short guides to setting up Rebeckon and getting your first emails out. Each one takes a few minutes to read, with the steps in order.
Getting started
Your first steps, and finding your way around.
- Set up Rebeckon, step by stepFrom signing up to your sign-up pop-up and abandoned-cart emails: every step, in order.
- Your Home pageWhat each part of Home shows: Rebeckon AI, your next step, your key numbers and how your emails are being delivered.
- The Monday noteEvery Monday, Home opens with last week in a few lines: what your emails made, what your cart reminders brought back, and this week's one thing to do.
Connect your store
Bring in your customers, orders and products.
- Connect your Shopify storeConnect your store by its address today. Sign-up forms and the welcome series work once our code is on your store; cart and browse reminders, for your subscribers, need the checkout pixel and a verified store. Our Shopify app, once it's approved, adds orders and revenue.
- Connect your WooCommerce storeConnect your store in a minute, then add our small WordPress plugin so sign-up forms and abandoned carts work.
- Connect your BigCommerce storeConnect your store with an API account you make in BigCommerce. It takes about two minutes, and your customers, orders and products come in by themselves.
- Import contacts from a spreadsheet (CSV)Bring in customers from Shopify, Excel, Google Sheets, Mailchimp or Klaviyo with a CSV file, keeping who agreed to marketing.
- Move from KlaviyoPaste one read-only Klaviyo key and your contacts, lists, segments, order history, emails and flows come across. Then switch over one flow at a time.
Grow and sell
Sign-up forms, automations and campaigns.
- Turn on a sign-up pop-upPick a ready-made form, choose when and where it shows, and put it live on your website.
- Automations (flows)Ready-made flows send the right email at the right time by themselves. Nothing goes live until you turn it on.
- Send your first campaignChoose an email, pick who gets it, tick the checklist, send yourself a test, then send now or schedule it.
- A/B test a campaignTry up to 4 versions of a campaign's subject line, preview text, design or sender name on part of your audience. The best one goes to everyone else by itself. On every plan.
- Your Black Friday and Cyber Monday campaignsRebeckon prepares both emails in your brand, with your store's products. They wait for your approval and never send by themselves.
Sending and deliverability
Reaching the inbox, and staying there.
Plans and billing
What each plan includes, and how you pay.