Send from your own address (domain)
Send from an address like hello@yourshop.com: copy a few settings to where you bought your web address. It takes about 10 minutes.
Updated
Why it helps
Emails from your own web address reach inboxes more often, and shoppers see your own address. Until it's set up, your emails go out from Rebeckon's shared sending address, and replies still come to your own email.
Set it up
- Go to Settings → Sending and find Send from your own address.
- Type your website's address without www, and press Continue. To keep marketing email apart from your everyday email, you can use a sub-address such as mail.yourshop.com.
- Sign in where you bought your web address (such as Shopify, GoDaddy, Namecheap, Squarespace, Wix or Cloudflare) and open its DNS settings. Not sure where they are? Press Where do I find the DNS settings?
- Add each setting exactly as shown: the copy buttons are the safest way.
- Back in Rebeckon, press Check now.
Note: Most changes show up within an hour, and a few take up to two days. You can leave the page: it checks again when you come back.
Someone else looks after your website?
Press Copy all the steps, to send to someone else, and send them what you copied.
Then
Once it's set up, choose an address on your own web address under Who it's from when you make a campaign.