Move from Klaviyo
Paste one read-only Klaviyo key and your contacts, lists, segments, order history, emails and flows come across. Then switch over one flow at a time.
Updated
Make a read-only key in Klaviyo
- In Klaviyo, go to Settings → API keys → Create Private API Key.
- Choose Read-only access, create the key and copy it.
Paste it into Rebeckon
- Go to Settings → Your store and find the Move from Klaviyo card.
- Paste the key under Klaviyo private key and press Check key.
- Press Start the import. You can leave the page: the card shows each part as it comes in.
Note: Rebeckon only ever reads with the key. Once your move is done, press Remove key, and delete the key in Klaviyo too. What was imported stays.
What comes across
- Contacts, with who's subscribed and who isn't. Anyone unsubscribed, bounced or blocked in Klaviyo stays blocked here.
- Lists and segments. A segment that can't be copied exactly comes across as a list of its people.
- Orders and checkouts from the last 24 months, and product views from the last 90 days.
- Emails: saved templates, flow emails and the last 12 months of campaigns, as exact copies in the From Klaviyo folder of Templates. Their images still load from Klaviyo, so copy any you need before closing your Klaviyo account.
- Flows, as drafts. Nothing sends until you turn one on.
Emails that need a look
Some Klaviyo emails use tags Rebeckon can't fill in, and the card lists them. Press Rebuild with AI to make a new version in Rebeckon's editor beside the original, or open the email and fix it yourself.
Switch over, one flow at a time
- Open the flow from the card. One that's live in Klaviyo says Live in Klaviyo: switch it off there first.
- Check its steps. A step marked Needs your attention is something Klaviyo did that Rebeckon can't, such as a text message. Press Remove on it, and add steps of your own in its place if you need them.
- Switch the flow off in Klaviyo.
- In Rebeckon, press Turn on. For a flow that was live in Klaviyo, Rebeckon asks if it's switched off there: press Yes, it's off: turn this on.
Note: If both flows run at once, people get each email twice. That's why Rebeckon asks first.